Feature
Endless possibilities with the digital guest directory
Features
What makes better.guest the best guest directory ever
The digital guest directory leaves nothing to be desired. Discover the unique features1 with which better.guest makes your work easier and puts a smile on your guests’ faces. Nobody offers you more promising application options. Go ahead and don’t lag behind!
Contents
Places of interest
Recommend places of interest in the surrounding area to your guests
Hotel information
Provide your guest with all the important information about the hotel
Sightseeing destinations
Give your guests tips for worthwhile excursion destinations in the vicinity
Shopping opportunities
Show your guests the best shopping opportunities in the area
Hotel A to Z
Show your guests everything they need to know about your hotel from A to Z.
Books of God
Use the guest folder to provide your guests with books of God such as the Bible or the Koran
Newspapers
Present your guests with the latest online editions of newspapers and magazines
Photo gallery
Show your hotel from its most beautiful side
App integration
Integrate apps from the Google Play Store quickly and easily
Turnover & additional revenue
Orders
Orders quickly end up where they belong without long detours
Shopping basket
Your guests can find all their bookings and orders here
Restaurants
Show what you have and give your guests food and drink recommendations
Events
Advertise your own events or present events organised by others
Newsletter
Keep your guests up to date and let them subscribe to your newsletter via the guest directory
Room service
Let your guests order with just a few clicks via the guest directory and increase your turnover
Push messages
Send targeted and automated push message offers directly to your guests via the smart tablets
View invoices
Let your guests check the bill in advance. This function is only possible in combination with an interface
Marketing & image
Social Media
Integrate Facebook, Instagram and Co and improve your social media reputation
Customised design
The guest directory is customisable to your corporate design and blends seamlessly with your marketing
Greeting cards
Let your guests send digital postcards to those who stayed at home, preferably with pictures of your hotel
Hotel rating
Collect reviews quickly and easily, they ultimately say more than 1,000 flyers
Quickfeedback
Gives you the opportunity to intervene immediately before bad reviews and ratings arise
Analysis and reporting
Analyse the needs of your guests and learn from their usage behaviour to get the most out of the digital guest directory
Processes & workflows
Status Manager
With the Status Manager, you always have the status of each tablet in view
Service Mode
Optimises internal processes and communication between reception, housekeeping and technicians
Cancel room cleaning
Let guests staying longer than one night cancel room cleaning with one click
Chat
Guests chat with your reception team in real time and with simultaneous translation into hundreds of languages
PMS connection
Greet your guests personally by connecting the digitale guest directory to your PMS – there’s no better way to address them directly
Hotel chain control
You have 10 hotels and want to update all contents of the guest directory? At the touch of a button with better.guest
Theft protection
This makes unauthorised removal impossible and all guest folders stay where they belong, in your hotel rooms
Chatbot integration
Integrate a chatbot and let it respond automatically to incoming enquiries from your guests – saving time and nerves
Check-Out
Check out via the guest directory? That’s possible, but only in combination with our partner straiv
Telephony
Your guests use your guest directory as a telephone to make calls to reception and the outside world
Guest satisfaction
Multilingualism
Your guest directory is there for all guests thanks to real-time translation using intelligent software
Games
Give your guests the opportunity to pass the time with games for young and old.
Internet
Your guest directory also has an Internet browser and thus functions as an Internet device, of course with a parental control browser if required
Taxi call
At the touch of a button, your guests can order a taxi to explore the city or attend events
Wake Up Call
Wake up your guests according to their wishes – conveniently with the tablet
Route planner
Your guests can plan their next excursion with confidence
TV programme
Your guests have an overview of the current TV programme without any paper
YouTube
YouTube is also available with the digital guest directory
Radio
Music on, world off, this is also possible with your guest directory without any additional hardware
Language packages
Present your hotel information in different languages
Baby monitor function
This turns the guest directory into a baby monitor. Parents can relax while the little ones sleep in the room
Photo gallery
The temperature is lowered at night and raised again in the morning. This is done either by means of predefined temperatures or with a fixed offset.
- Some functions depend on the choice of your PMS provider and the interfaces as well as the output medium ↩︎
There are many ways to impress your guests
We will find out together in an individual consultation which features are best suited to your use case.