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better.guest

The most innovative digital guest directory for the entire Guest Journey

Digital guest directory

A special kind of guest communication

Perfect your guest communication with better.guest before, during and after the hotel stay. Bring your service to a new level with our software solution and at the same time relieve your employees with the digital guest folder for your hotel. Discover the advantages of the digital guest directory now and experience how easy digitization can be.

Increase turnover

Raise guest satisfaction

Save printing costs

Relieve employees

Enhance communication

Stay independent of hardware

Generate advertising revenue

Optimize processes

Software

One Content Management System – numerous possibilities

With one click everything is the same – on the tablet, TV, smartphone, Laptop or info display. The smart software solution for the digital guest directory can be provided on different output media better.guest is completely independent of hardware. At the push of a button, you have updated the content and offers. You easily create new content, manage push plans or present your hotel services. The innovative software solution better.guest can be managed comfortably at any time and any place, without any programming or WordPress knowledge.

Hardware

Reach your guest everywhere at any time

The digital guest directory will be displayed on different media according to your wishes. Whether you prefer the information display in the hotel lobby, the tablet in the hotel room, a web app on your guest’s smartphone or the hotel TV. In the clearly arranged backend, you manage better.guest, the software of your digital guest directory, in an uncomplicated way.

Increase turnover

Generate additional sales even easier

With better.guest you can easily increase the utilization of your services and generate additional revenue. Integrate your hotel’s own offers into the digital guest directory and actively advertise them. Give your guests the opportunity to book around the clock and get information wherever they are with the digital guest directory.

More about generating turnover
“After only a short time, our guests have accepted the in-room tablets well. So, massages have already been booked, table reservations for dinner have been made and room cleaning has been cancelled.” Simone Herse, Hotel Manager Forsthaus Damerow

Enhance guest satisfaction

Your direct connection to your guest

Finally, there is an end to loose and old collections of information material in the hotel room and worn out leaflets in the hotel lobby. With the digital guest directory, your guests are always well informed. Insider tips, sightseeing destinations or your hotel restaurant’s menu – with better.guest you present up-to-date information in a digital and interesting way. With many additional features, games and further information, no wishes remain unfulfilled.

More about guest satisfaction
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Supports hotel marketing

The marketing tool for the entire Guest Journey


The digital guest directory is not only the new infotainment station for your guest at the hotel, but also the perfect marketing tool for you. Experience for yourself how easy target group-specific marketing can be in a hotel and how you can strengthen guest loyalty. Advertise effectively, retain customers and enhance your image at the same time as building trust – only the digital guest directory can do that!

Corporate Design


for a consistent appearance

Interfaces


for a personal approach and much more

eGreeting Cards


are shared via social media or e-mail

Image


greener and more sustainable

Up-to-date content


tailored to the interests of guests

Hotel reviews

while staying at the hotel

Optimize processes

More relief with your digital concierge

Relieve your hotel staff by simplifying complex processes for your employees and guests. With better.guest, among other things, the check-in and check-out process is digitized and accelerated. In addition, bookings and appointments for wellness treatments are forwarded directly to the right departments with the help of the software. Thus, there are no complicated communication channels between the departments. This way, you avoid possible sources of misunderstandings and your employees have more time to concentrate on the individual wishes of your guests.

More about optimizing process
  • Check-In
  • Check-Out
  • Payment
  • Door opening
  • Booking tool
  • Shopping cart
  • Central backend
  • Hotel chain management

Reduce costs

Say goodbye to high printing costs

The software solution better.guest frees you from annoying printing costs. All information can be updated and distributed to all smart guest directories simultaneously at the push of a button. Bundle your print material in your digital guest folder, from room folders, flyers and brochures to newspapers and the favorite magazines of your guests.

More about saving costs

Before

After

Feature

One solution with countless possibilities

The digital guest directory is way more than a collection of hotel information. With better.guest, you create a direct connection to your guest before, during and after their stay at your hotel. With numerous features and functions, better.guest offers your guests the best service and simplifies complex processes at the hotel.


“All in all, Betterspace offers the best value for our money and the perfect digital guest directory.” Svenja Preuß, Owner City Partner Hotel Alter Speicher Wismar
“We have simplified the communication with our guests and in addition, the smart tablets make it easier for us to sell extra nights, which is reflected in the turnover.” Mario Pabst, Assistant General Manager Leading Family Resort Dachsteinkönig