Hotelgast bestellt Roomservice über digitale Gästemappe


Our digital guest directory accelerates your up- and cross-selling

Increasing RevPar

Sell more faster everywhere in your hotel

Discover now how you can use the digital guest directory to provide your guests with targeted information and increase your revenue per guest at the touch of a button. Experience how easy digital guest communication is and how it can revolutionise your life as a hotelier.

Increase additional revenue

Promote your hotel offers even more effectively now

Every hotelier always has special offers that they recommend to their guests. But printing new flyers or putting up notices every time wastes time and money. Whether it’s a Mother’s Day arrangement, a candlelit dinner or a full-body scrub, better.guest helps you to promote your hotel’s own offers throughout the entire guest journey. Your guests can use the smart guest directory to find out about all the services you offer quickly and conveniently before they arrive.

Guest selects content in the Culinary section of the digital guest directory on the tablet
Guest holds tablet and looks at push messages on the digital guest directory

Push messages

Small messages with a big impact for your hotel

Push messages are an effective marketing tool to increase your revenue. It allows you to target your guests without disturbing them. The advertising message appears in real time on the digital guest folders without them having to open the messages. Your hotel guests are informed about your latest offers immediately and in a targeted manner.

Do you still have places available for your themed buffet in the evening or massage appointments at short notice? No problem for your smart guest directory. Simply send your guests a short message about today’s special offer using the push function. You’ll be amazed at how quickly better.guest can help and how quickly your free places are allocated.

Kassandra Martin, Reception Manager Das Weitblick Allgäu


Automatically achieve success with regular push messages

The push messages for your digital guest directory can of course be standardised. Would you like to regularly inform your guests about the possibility of a late check-out or promote the cocktail happy hour? Simply create templates for your customised push messages in the clear backend and send them automatically to your guests in future. This saves you time and you can be sure that you will definitely inform every guest about the promotions and offers. Don’t wait for tomorrow and start into the future today with better.guest. Control the utilisation of your hotel services in a targeted manner and significantly increase your revenue per guest.

Guest enters hotel room and the digital guest directory on the tablet displays a personalised welcome message
Receptionist at the hotel stands at the computer and looks at usage statistics from the digital guest directory

Your benefits and functions of push notifications at a glance

  • Automated dispatch
  • Tailored to the guest
  • Clear administration
  • Customised templates
  • Personalised approach
  • Fast information
  • Unobtrusive advertising
  • More appointment bookings

Up- & cross-selling 2.0

Increase your revenue with the digital guest directory

Up-selling and cross-selling play an enormously important role in the hotel industry when it comes to increasing revenue per guest. For example, you could offer your guest a bike for their city centre visit or a relaxing spa massage. Your guest may also decide to upgrade to a better room category or buy the more expensive wine.

  • Beauty treatments
  • Hotel restaurant
  • Room upgrades
  • Room service
  • Hotel bar
  • Fitness training
  • Arrangements

This type of additional sales has become extremely important in hotels in recent years. This makes it all the more important for you to utilise the huge potential of up- and cross-selling opportunities in the hotel. The digital guest directory gives you a helping hand and actively supports you. Effectively improve your up- and cross-selling in the hotel.

better.guest on the smartphone and in-room tablet from betterspace

Experience report

More turnover & optimised processes at Pullman Paris

Find out how the Pullman Paris Montparnasse hotel uses the digital guest directory as a 360° communication platform, streamlines processes and increases turnover.

Tablet with digital guest directory better.guest lies on the couch in the hotel room

New sources of revenue

Higher commissions for you, more convenience for your guests

Let’s assume, for example, that you have a well-known amusement park or car hire company near your hotel. Then use your digital guest directory to advertise tickets for leisure activities or the hire of a practical city runabout. Your guests can also book these offers from their hotel room using the smart guest directory. Create a new source of income and increase your turnover.

Does your guest need a hire car, want to check out later, extend their stay or book tickets? Take your chance and create effective up- and cross-selling opportunities with the help of your digital guest directory. Benefit from new sources of revenue, such as commission payments from bike hire or tourist information, and increase your income effortlessly. Benefit now and start your smart future with better.guest.

Happy man uses his smartphone while going for a walk
Digital guest directory on the in-room tablet with a stack of coins

Additional advertising revenue

Refinancing the digital guest directory

With your new digital guest directory, you can not only increase your revenue with impressive ease, but also generate completely new income. For example, by renting out advertising space on your digital guest directory.

There are no limits to the number of advertising partners for your smart guest directory. With this additional income, you can easily subsidise the digital guest directory. This means that better.guest not only makes your life as a hotelier easier, but also earns you money.

Digital advertising space

The digital guest directory makes it possible

Provide the restaurant, the shopping centre in your area or the tourist information office next door with cost-effective advertising space. There is no more efficient way to advertise to your target group. Your new advertising partner can manage the content for their advertising space themselves or you can manage the space according to your requirements.

Digital advertising spaces are becoming increasingly popular. Contact with advertising is more intensive and interactive. Your hotel guests are not overwhelmed with information, but engage voluntarily and in detail with the digital guest directory, no matter where they are. They enjoy exploring the content in a relaxed atmosphere and are open to lots of information and offers.

Hotel guest uses the digital guest directory in the hotel room
Hotelier looks at the backend of the digital guest directory on his laptop

Booking tool

Make your own offers easily bookable

With the integration of external booking tools for the digital guest directory, your guests can book their next massage or table in the restaurant with the swipe of a finger. You’ve never increased your turnover so quickly and easily. Thanks to the intuitive handling, you can easily add new content with the CMS system in just a few minutes and update it everywhere.

Give your guests the opportunity to book your hotel offers directly on site or from home with the booking assistant. With the swipe of a finger, your guests are informed about available dates and can choose and book the date that suits them best. Reduce your staff costs now, take the pressure off your employees and increase the satisfaction of your hotel guests at the same time with the help of the booking assistant.

  • Increased turnover
  • Reduction in booking effort
  • Relief for the reception desk
  • Fewer no-shows
  • Increased guest satisfaction
  • Increased booking convenience
  • Simple appointment management
  • Reduced workload for staff