Personal. Close. At eye level.
Your contact at Betterspace
Advantages
The right contact for every request
With us, you won’t end up in a call centre. Instead, you have exactly the right contact for every request – direct, competent and at eye level. Whether you need a quote, have questions about your project, are looking for technical support or want to build reach together with us: We are there for you, with clear responsibilities, short lines of communication and an open ear.
Get to know the right teams for your concerns and find your direct line to Betterspace.
Sales Team
Offers, contracts & new projects
Are you planning a new project, would you like to request a quote, or do you have questions about contract content? Our sales team will support you from the initial meeting to the final order – personally, transparently and solution-orientated. You’ve come to the right place if you …
- need a customised offer
- have questions about existing orders
- are interested in other Betterspace solutions
Contact us at
sales@betterspace360.com
49 (0)3677 7613 100
Customer Success Team
Project realisation & support
Once the contract has been signed, our Customer Success Managers will take over your project and guide you step by step to your goal. They know your system and your requirements and support you from planning to go-live. You’ve come to the right place if you …
- are in the project phase
- have questions about the process or technology
- want to expand or optimise your solution
Contact us at
success@betterspace360.com
Your personal project lead will contact you with an e-mail address and suggested dates.
Customer Care Team
Training, workshops, indiv. Services
Would you like to make even better use of your system, train your team, or develop content and strategies together with us? Then our Customer Care Team is here for you. We make sure that your solution not only runs, but works. You’ve come to the right place if you …
- would like to book a training course for better.energy or better.guest
- are interested in content or configuration packages
- are planning a workshop, check-up or efficiency analysis
Contact us at
customer-care@betterspace360.com
Please write to us with your request. We’ll get back to you with a customised proposal.
Finance Team
Invoices & contracts
Questions about billing, payment methods and financing? Our finance team will help you competently, quickly, transparently and reliably. You’ve come to the right place if you …
- have questions about an invoice
- want to clarify payment terms or billing intervals
Contact us at
finance@betterspace360.com
Support Team
Help after project completion
If your system is already live, our support team is there to help you. Fast, clear and with real expertise. Regardless of whether something isn’t working as expected or you need help using it. You’ve come to the right place if you …
- have a technical question
- need help using better.energy or better.guest
- want to report a fault
Contact us at
support@betterspace360.com
Available Monday to Friday, from 8:00 to 17:00
Marketing Team
Shared visibility
You would like to show that you are taking off digitally with Betterspace? Our marketing team will be happy to support you with communication templates, social media partnerships, case studies or press releases. You’ve come to the right place if you …
- want to report on your project together
- need image and/or text material
- want to be visible at events, on Social Media (e.g. LinkedIn) or in press work
Contact us at:
marketing@betterspace360.com
Just write to us, we look forward to communicating with you!
You’re not just anyone with us!
We will be happy to assist you and help you with your concerns!