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Privacy policies

Important information on the use of our website

Privacy policies

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy declaration.

The use of our website is generally possible without providing personal data. As far as personal data (for example name, address or e-mail addresses) is collected on our side, this takes place, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your explicit consent.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Legal basis

Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 para. 1 lit. a General Data Protection Regulation (GDPR) serves as the legal basis.

In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6 (1)(b) GDPR serves as the legal basis. This also applies to processing operations necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Article 6 (1)(c) GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Article 6 (1)(d) GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Article 6 (1)(f) GDPR serves as the legal basis for the processing.

Delition and storage of data

The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage is no longer applicable. Furthermore, data may be stored if this has been provided for by the European or national legislator in Union regulations, laws or other regulations to which the person responsible is subject. Data is also blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the purpose of concluding or fulfilling a contract.

Privacy policy for the use of Facebook plugins (like-button)

Our pages include plugins from the social network Facebook, Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be identified by the Facebook logo or the “Like” button on our page. An overview of the Facebook plugins can be found here:http://developers.facebook.com/docs/plugins/.

As you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. For more information, please see Facebook’s Privacy Policy at http://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

Privacy policy for the use of Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings in your browser, however please note that if you do you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:https://tools.google.com/dlpage/gaoptout?hl=de

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: Disable Google Analytics Disable Google Analytics

Contract data processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities for the use of Google Analytics.

Use of the remarketing or “similar target group” function of Google Inc.

The provider uses the remarketing or “similar target group” function of Google Inc. “(“Google”) on the website. This feature enables the provider to target visitors of this website with advertising by placing personalized, interest-based ads to them when they visit other websites on the Google Display Network. Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. Google stores a small file with a sequence of numbers in the browsers of visitors of this website. This number is used to record visits of the website and anonymised data on the use of the website. No personal data of visitors of this website is stored. If you subsequently visit another website in the Google Display Network, you will see ads that are highly likely to include previously accessed product and information areas. You can permanently deactivate the use of cookies by Google by using the following link and downloading and installing the plug-in provided there:
https://www.google.com/settings/ads/plugin?hl=en

Alternatively, you can disable the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative at http://www.networkadvertising.org/choices/ and by implementing the additional opt-out information mentioned there. Further information on Google Remarketing as well as Google’s privacy policy can be found at http://www.google.com/privacy/ads/

Use of Google Adwords Conversion Tracking

We use the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. The Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
When you click on an ad served by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page.
Each Google AdWords customer receives a different cookie. This means that it is not possible to track cookies on the websites of AdWords customers.
Jeder Google AdWords-Kunde erhält ein anderes Cookie. Somit besteht keine Möglichkeit, dass Cookies über die Websites von AdWords-Kunden nachverfolgt werden können.
The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers can see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users.
If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (deactivation option). You will then not be included in the conversion tracking statistics.
For more information and Google’s privacy policy, please visit:http://www.google.de/policies/privacy/

Use of Albacross technology

(1) Albacross Nordic AB (“Albacross”) technology is used on our websites to collect and store data for marketing, market research and optimization purposes. The legal basis is Art. 6 para. 1 sentence 1 lit. f DS-GMO. Albacross’s privacy policy can be found here: https://albacross.com/privacy-policy/

(2) User profiles can be created from this data under a pseudonym. For this purpose, so-called tracking scripts are used to collect company-related data. The data collected with this technology will not be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym without the separately given consent of the person concerned.

Privacy policy for the use of Google+

Our pages use functions of Google+. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Collection and disclosure of information: The Google+ button allows you to publish information worldwide. The Google+ button gives you and other users personalized content from Google and our partners. Google stores both the information that you have given +1 for a content and information about the page that you viewed when you clicked +1. Your +1 can appear in Google services, such as search results or your Google profile, or elsewhere on websites and ads, along with your profile name and photo.

Google records information about your +1 activities to improve Google services for you and others. To use the Google+ button, you need a public Google profile that is visible worldwide and must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name you used when sharing content through your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.

Use of Information Collected: In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics about users’ +1 activity or share them with users and partners, such as publishers, advertisers or related websites.

Privacy policy for the use of Instagram

Our pages include functions of the Instagram service. These functions are provided by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that, as the provider of these pages, we are not aware of the content of the transmitted data or its use by Instagram.

For more information, please see Instagram’s privacy policy: http://instagram.com/about/legal/privacy/

Privacy policy for the use of LinkedIn

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you visit one of our pages that contains functions of LinkedIn, a connection to LinkedIn’s servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click on the “Recommend button” of LinkedIn and are logged into your LinkedIn account, LinkedIn can associate your visit to our website with you and your user account. We point out that we as provider of the pages have no knowledge of the content of the transmitted data and their use by LinkedIn.

For more information, please see LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy

Privacy policy for the use of Twitter

Our pages include functions of the Twitter service. These functions are provided by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made public to other users. Data is also transmitted to Twitter. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by Twitter. For more information, please see Twitter’s privacy policy at: http://twitter.com/privacy.

You can change your Twitter privacy settings in your account settings at: http://twitter.com/account/settings ändern.

Privacy policy for the use of YouTube

Our website uses plugins from Google’s YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The Youtube server will receive information on which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

For more information on how user data is handled, please see YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy

Privacy policy for the use of Facebook Conversion-Tags

For marketing purposes, our website also utilizes the so called conversion and retargeting tags (also known as “Facebook Pixel”) of Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA („Facebook“). We use the Facebook Pixel to analyze the overall usage of our website and thus record the efficacy Facebook of advertisements (“Conversion”). In addition, we use the Facebook Pixel to show you individual advertisements based on your interest in our website and services, mailings or sub-pages (“Retargeting”). The data collected by the service through cookies or similar technologies on our website, is processed by Facebook. The data collected in this context can be transferred from Facebook to a server in the USA for evaluation and stored there. In the event that personal data is transferred to the USA, Facebook has submitted to the EU-US Privacy Shield. Facebook has thus committed itself to guaranteeing the European data protection principles and the local data protection level also within the framework of data processing taking place in the USA.

If you are a user of Facebook and you allowed it through your account’s privacy settings, Facebook may also link the information we collect about your visit on our website to your Facebook account and use it to target Facebook ads. You can view and change the privacy settings of your Facebook profile at any time. If you are not a Facebook member, you can prevent Facebook from processing your data by clicking the “Facebook” deactivation button on the external TrustArc-Opt-out-Website TrustArc-Opt-out-Website You can continue to prevent data processing by clicking the following button.

In case you disable Facebook’s data processing, Facebook will only show general Facebook ads, that are not selected based on the collected information. For more information, see Facebook’s Data Policy. The legal basis for the use of Facebook conversion and retargeting tags is Article 6(1)(f) GDPR based on our legitimate interest in advertising our products and services.

Information, deletion, blocking

You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of these data at any time. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

Cookies

Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.

Server-Log-Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type/ browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

These data cannot be assigned to specific persons. These data are not combined with other data sources. We reserve the right to check these data subsequently if we become aware of concrete indications of an illegal use.

The processes we handle:

Whenever you visit our website, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

  • (1) Information about the browser type and the version used
  • (2) The user’s operating system
  • (3) The Internet service provider of the user
  • (4) The IP address of the user
  • (5) Date and time of access
  • (6) Websites from which the user’s system reaches our website
  • (7) Websites that are accessed by the user’s system via our website

The data is also stored in the log files of our system. These data are not stored together with other personal data of the user.

1. Legal basis for the data processing

The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR.

2. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes also include our legitimate interest in data processing in accordance with Article 6(1)(f) GDPR.

3. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose of their collection. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended.

In the case of data stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

4. Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

Use of cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be able to be identified even after a page change.

The following data is stored and transmitted in the cookies:

  • (1) Language settings
  • (2) Log-in information

We also use cookies on our website, which enable us to analyse the surfing behaviour of the users.

In this way the following data can be transmitted:

  • (1) Entered search terms
  • (2) Frequency of page views
  • (3) Use of website functions

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users.

When accessing our website, users are informed by an info banner about the use of cookies for analysis purposes and are referred to this data protection declaration. In this context, there is also a note on how the storage of cookies can be prevented in the browser settings.

When accessing our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. In this context, reference is also made to this data protection declaration.

b) Legal basis for the data processing

The legal basis for the processing of personal data using technically necessary cookies is Article 6(1)(f) GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Article 6(1)(a) GDPR if the user has given his or her consent.

c) Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

  • (1) Adoption of language settings
  • (2) Remembering search terms

The user data collected through technically necessary cookies is not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its contents. Through the analysis cookies we learn how the website is used and can thus constantly optimise our offer.

These purposes also include our legitimate interest in processing personal data in accordance with Article 6(1)(f) GDPR.

e) Duration of storage, possibility of objection and removal

Cookies are stored on the user’s computer and transmitted by the user to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it is possible that not all functions of the website can be used to their full extent.

Newsletter

1. Description and scope of data processing

On our website you have the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us.

  • (1) Name
  • (2) Email

In addition, the following data is collected during registration:

  • (1) IP address of the accessing computer
  • (2) Date and time of the registration

In combination with the data processing for the dispatch of newsletters, the data is not passed on to third parties. The data will be used exclusively for sending the newsletter.

2. Legal basis for the data processing

The legal basis for the processing of the data after registration for the newsletter by the user is Article 6(1)(a) GDPR if the user has given his consent.

3. Purpose of data processing

The collection of the user’s e-mail address is used to deliver the newsletter.

The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose of their collection. The user’s e-mail address is therefore stored as long as the subscription to the newsletter is active.

The other personal data collected during the registration process are usually deleted after a period of seven days.

5. Possibility of objection and removal

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose there is a corresponding link in every newsletter.

This also enables a revocation of the consent to store the personal data collected during the registration process.

Registration

1. Description and scope of data processing

On our website we offer users the possibility to register by entering personal data. The data is entered into an input mask, transmitted to us and stored. The data will not be passed on to third parties. The following data is collected during the registration process:

  • (1) Company name
  • (2) Number of rooms
  • (3) Contact person
  • (4) E-mail address
  • (5) Telephone number
  • (6) Message

At the time of registration, the following data is also stored:

  • (1) The IP address of the user
  • (2) Date and time of registration

During the registration process, the user’s consent to the processing of this data is obtained.

2. Legal basis for the data processing

The legal basis for the processing of the data after registration for the newsletter by the user is Article 6(1)(a) GDPR if the user has given his consent.

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of data is Article 6(1)(b) GDPR.

3. Purpose of data processing

A registration of the user is required for the provision of certain contents and services on our website.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose of their collection.

This is the case for the data collected during the registration process if the registration on our website is cancelled or changed.

5. Possibility of objection and removal

As a user you have the possibility to cancel the registration at any time. You can have the data stored about you changed at any time.

Contact form and contact via e-mail

1. Description and scope of data processing

There is a contact form on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask is transmitted to us and stored. These data are:

  • (1) Company name
  • (2) Number of rooms
  • (3) Contact person
  • (4) E-mail address
  • (5) Telephone number
  • (6) Known from
  • (7) Message

At the time of registration, the following data is also stored:

  • (1) IP address of the user
  • (2) Date and time of registration

Alternatively, it is possible to contact us via the provided e-mail address. In this case the personal data of the user transmitted with the e-mail will be stored.

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.

2. Legal basis for the data processing

The legal basis for the processing of the data after registration for the newsletter by the user is Article 6(1)(a) GDPR if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Article 6(1)(f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is Article 6(1)(b) GDPR.

3. Purpose of data processing

The processing of the personal data from the input mask serves us only for the processing of the establishment of contact. In the case of contacting us by e-mail, this is also the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose of their collection. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be concluded from the circumstances that the matter in question has been finally clarified.

The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case the conversation cannot be continued.

All personal data stored in the course of the contact will be deleted in this case.

Web analysis with Matomo (former PIWIK)

1. Description and scope of data processing

We use the open source software tool Matomo (formerly PIWIK) on our website to analyse the surfing behaviour of our users. The software sets a cookie on the user’s computer (for cookies see above). If individual pages of our website are called up, the following data are stored:

  • (1) Two bytes of the IP address of the calling system of the user
  • (2) The website visited
  • (3) The website from which the user accessed the visited website (referrer)
  • (4) The sub-pages accessed from the accessed website
  • (5) The time spent on the website
  • (6) The frequency of access to the website

The software runs exclusively on the servers of our website. A storage of the personal data of the users only takes place there. The data will not be passed on to third parties.

2. Legal basis for the data processing

The legal basis for the processing of users’ personal data is Article 6(1)(a) GDPR.

3. Purpose of data processing

The processing of the personal data of users enables us to analyse the surfing behaviour of our users. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. These purposes also include our legitimate interest in processing the data in accordance with Article 6(1)(f) GDPR. By making the IP address anonymous, the interest of the users in their protection of personal data is sufficiently taken into account.

4. Duration of storage

The data is deleted as soon as it is no longer required for our recording purposes.

5. Possibility of objection and removal

Cookies are stored on the user’s computer and transmitted by the user to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it is possible that not all functions of the website can be used to their full extent.

Rights of the person concerned

The following list includes all rights of the persons concerned under the GDPR. Rights that are not relevant to your own website do not need to be mentioned. In this respect, the list may be shortened.

If personal data is processed by you, you are a data subject within the meaning of the GDPR and you are entitled to the following rights in relation to the person responsible:

1. Right of information

You can request confirmation from the person responsible as to whether personal data concerning you is being processed by us.

If such processing is carried out, you may request information from the data controller on the following:

  • (1) the purposes for which the personal data are processed;
  • (2) the categories of personal data which are processed;
  • (3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • (4) the planned duration of storage of the personal data relating to you or, if it is not possible to give specific details, criteria for determining the duration of storage;
  • (5) the existence of a right of rectification or erasure of personal data concerning you, a right to have the processing limited by the controller or a right to object to such processing;
  • (6) the existence of a right of appeal to a supervisory authority;
  • (7) any available information as to the origin of the data, where the personal data are not collected from the data subject;
  • (8) the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) DPA and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Article 46 GDPR in connection with the transfer.

2. Right of rectification

You have the right to obtain from the data controller the rectification and/or integration of any personal data processed concerning you if it is incorrect or incomplete. The data controller shall make the correction without delay.

3. Right to limit processing

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

  • (1) if you dispute the accuracy of the personal data concerning you for a period which enables the controller to verify the accuracy of the personal data;
  • (2) the processing is unlawful and you object to the deletion of the personal data and instead request the restriction of the use of the personal data;
  • (3) the controller no longer needs the personal data for the purposes of the processing, but you need them in order to assert, exercise or defend legal claims; or
  • (4) if you have lodged an objection to the processing pursuant to Article 21 (1) DPA and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons.

If the processing of personal data relating to you has been restricted, such data – apart from being stored – may be processed only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to erasure

a) Obligation to delete

You may request the controller to delete personal data concerning you without delay and the controller is obliged to delete such data without delay if one of the following reasons applies:

  • (1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed
  • (2) You revoke your consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR and there is no other legal basis for the processing.
  • (3) You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Article 21(2) GDPR.
  • (4) The personal data concerning you have been processed unlawfully.
  • (5) The deletion of personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
  • (6) The personal data concerning you have been collected in relation to information society services offered, in accordance with Article 8(1) of the GDPR.

b) Information to third-parties

If the controller has made public the personal data concerning you and is obliged to delete them in accordance with Article 17 para. 1 DPA, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as a data subject, have requested them to delete all links to these personal data or copies or replications of these personal data.

c) Exceptions

The right of cancellation does not exist insofar as the processing is necessary

  • (1) for the exercise of the right to freedom of expression and information;
  • (2) to comply with a legal obligation requiring processing under Union or national law to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • (3) for reasons of public interest in the field of public health pursuant to Article 9(2)(h)(i) and Article 9(3) GDPR;
  • (4) for archival, scientific or historical research purposes in the public interest or for statistical purposes pursuant to Article 89(1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the attainment of the objectives of such processing, or
  • (5) to assert, exercise or defend legal claims.

5. Right to information

If you have exercised the right to rectify, erase or limit the processing, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed of these recipients by the controller.

6. Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the data controller in a structured, common and machine-readable format. You also have the right to have this data communicated to another person in charge without interference from the person in charge to whom the personal data has been made available, provided that

  • (1) the processing is based on a consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and
  • (2) the processing is carried out by means of automated procedures.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, in so far as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data transferability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1)(e) or (f) GDPR; this also applies to profiling based on these provisions.

The controller no longer processes the personal data concerning you, unless he can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

Where personal data relating to you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data relating to you for the purpose of such marketing, including profiling, insofar as it relates to such direct marketing.

If you object to processing for the purposes of direct marketing, the personal data concerning you will no longer be processed for those purposes.

You have the possibility to exercise your right of objection in relation to the use of information society services, without prejudice to Directive 2002/58/EC, by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your data protection declaration of consent at any time. Revocation of your consent does not affect the legality of the processing that has taken place on the basis of your consent until revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on you or which significantly affects you in a similar way. This shall not apply if the decision

  • (1) is necessary for the conclusion or performance of a contract between you and the person responsible,
  • (2) is authorised by Union or national legislation to which the person responsible is subject and that legislation provides for appropriate measures to safeguard your rights and freedoms and your legitimate interests or
  • (3) with your express consent.

However, these decisions may not be based on special categories of personal data in accordance with Article 9(1) GDPR, unless Article 9(2)(a) or (g) GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

With regard to the cases referred to in (1) and (3), the controller shall take appropriate measures to safeguard the rights and freedoms and your legitimate interests, which shall include at least the right to obtain the intervention of a person from the controller, to express his or her point of view and to contest the decision.

10. Right to appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you are domiciled, your place of work or the place where the alleged infringement occurred, if you consider that the processing of personal data relating to you is in breach of the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

Contact forms

If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use these data exclusively for the dispatch of the requested information and do not pass them on to third parties.

You can revoke your consent to the storage of your data, e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.

Information about responsible authorities

Responsible for the data processing on this website is:

Betterspace GmbH
Oberpörlitzer Straße 2
98693 Ilmenau

Phone: +49 (0)3677 7613 100
E-mail: datenschutz@betterspace360.com

Responsible is any natural or legal person that decides why personal data (e. g. names, E-mail address, etc.) is held or used, and how it is held or used.

Data Protection Officer

Marcel Schöttke
Betterspace GmbH
Oberpörlitzer Straße 2
98693 Ilmenau

Phone: +49 (0)3677 7613 100
E-mail: datenschutz@betterspace360.com