The Digital Guest Directory iQ Tab Our objective: Satisfied and happy guests

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Experience how easy it is to increase the satisfaction of your guests with the digital guest directory and see how the smart directories ensure smiling faces and happy guests in your hotel.

OrdersSimple, comfortable and unbelievably fast

Do you want your guests to be satisfied and feel like home in your hotel? The only question is: How? Quite simply with the new innovative and smart digital guest directory. Your guests can order wellness treatments, reserve a table in the restaurant or bicycles for tomorrow's excursion - straight from their hotel bed. Not a problem with the digital guest directory.

Give your guests the opportunity to relax and unwind from stressful everyday life. Say goodbye to tedious and complicated ordering processes and be amazed how the digital guest directory contributes to the relaxation of your guests.

 
 

Quality of Service in the Hotel Increase satisfaction with the smart guest directories

The quality of service suffers because several employees are unexpectedly ill or because all employees are busy? Your digital guest directory never calls in sick or needs a break, and it works just as well at half past four in the morning as it does at three in the afternoon. With the digital guest directory, each of your guests enjoys the luxury of a personal contact person. The smart directories are always at your guests' disposal and inform them about all the offers and special features of your hotel.

Waiting times and unsatisfied guests, simply because there is no employee available right away, are a thing of the past with the digital guest directories. Providing your guests with up-to-date information has never been easier. Make your guests happy , offer them a completely new guest experience and increase their satisfaction with the digital guest directories.

Infotainment in the Hotel More fun, more experience, more satisfaction

Your new digital guest directory leaves nothing to be desired. The multimedia tool for your hotel rooms offers your guests a large selection of games, plenty of daily newspapers, magazines and trade journals as well as internet access. Even making phone calls and listening to the radio is no problem for your guests - and all this with one single device. That doesn't only save space, but also offers your guests a completely new experience. No more boredom in hotel rooms thanks to the digital guest directory.

Of course, your guests will also find all the information about your hotel, the surrounding area, excursion tips and cultural sights in the smart directory. Which and how much content is displayed is completely up to you.

 
 

Personalisation More happy guests thanks to perfect information service

Content is everything nowadays, not only for the marketing machinery, but also for your as a hotelier. Your guests read interesting content more often than meaningless news and they ensure an increased interest of your guests. This increases the satisfaction of your guests and ultimately ensures your success. So if you want to provide relevant information and be successful with it, the digital guest directory is perfect for you.

Thanks to the continuous evaluation of the usage data of your smart directories, you now know exactly what your guests want and how to make them happy. You can see which content of the digital guest directory is popular with your guests. Take this opportunity and turn new customers into regulars with the help of the smart directory! Experience how more and more satisfied guests give positive feedback and become advocates for your hotel.

Of course, the contents of your guest directories can also be personalised. In the area of conference and Mice-hotels, the digital guest directory can take you a decisive step forward. Provide participants of seminars or conferences with detailed schedules or inform hiking groups about special possibilities in your hotel. The digital guest directory makes it possible.

Evaluations & Quick Feedback Only positive reviews thanks to Quick Feedback

Often it's the small things that make guests doubt their satisfaction with their hotel stay. It's not uncommon that this leads to poor ratings in online portals. With the Quick Feedback feature you now have the opportunity to counteract this immediately. Send your guests a push message with a brief satisfaction query, using your guest directory. Your guest can answer this question very quickly with a single click on a rating scale.

This gives you the chance to intervene immediately, should a guest be upset. This way you avoid bad ratings and encourage the guest to leave positive feedback. Of course, your guests can also rate your hotel easily with the help of the smart and digital guest directory.